Invoicing and Debt Recovery Assistant

We are recruiting for a member of our Science Division Invoicing and Debt Recovery Team which is part of HSE’s Planning, Finance and Procurement Division (PFPD). This is a personal performance role and we are looking for someone with good organisational and communication skills.

This is an exciting opportunity to work in HSE’s central finance division in the production of HSE’s invoices for the various billing regimes. It includes working closely with colleagues involved in the various scientific and commercial functions to ensure customer invoices are raised accurately and efficiently, treasury management action is taken in a timely manner and debts are chased in accordance with HSE’s Debt Strategy. You will be required to build strong relationships with internal colleagues and work collaboratively with our shared service provider. The team are committed to continuously improving internal and business processes.

Please note that this post, will require regular attendance at the Buxton office at least once a week and as required for team meetings, coaching and other business support activities.

Responsibilities

Raising invoices/ credit notes for the various billing regimes within HSE’s Science Division.
Dealing with customer queries by email and telephone in relation to invoices and payments. This will involve liaising internally with colleagues, externally with customers and our Shared Service provider, handling effective communications to resolve debt issues and escalating appropriately.
Providing invoicing and payment advice and guidance to colleagues across the laboratory and wider HSE, including information on customer non payment
Undertaking checks and corrective action on invoice allocation reports supplied by our Shared Service provider
General maintenance of data on HSE IT systems to ensure customer and reference data is created, maintained, updated as and when necessary.
Dealing with adhoc tasks within the team as when required, such as queries from National Audit Office (NAO) and other team tasks

This is an outline description of the key responsibilities and accountabilities involved in the job. This is not an exhaustive list and you may be expected to undertake other duties across the Finance Division as required.

Finance Business Partner

As a Finance Business Partner you will be a trusted advisor to senior managers, providing support and challenge to one or more divisional Senior Leadership Teams on behalf of the Director of Finance. You will report directly through to one of HSE’s Assistant Directors of Finance and depending on the specific role, you will lead a team comprising one or more assistant Business Partners.

As a senior member of the HSE finance and planning community you will bring strong technical skills combined with wider business experience and a sound understanding of the ‘bigger picture’ within Government Finance. The roles include contributing positively to HSE’s overall performance and seeking business improvements in how we deliver our objectives.

This role involves providing proactive expert advice to the Division in relation to its financial performance and contributing to HSE’s corporate financial strategy as a key member of the senior finance team. This includes the following:

Working across HSE to increase financial capability and ensure that senior leaders understand and are challenged about their use of resources to meet business objectives.
Developing realistic budgets for the division which are based on operational plans and ensure that all resource needs are identified. This requires a sound understanding of relevant guidance including Managing Public Money and Consolidated Budgeting Guidance.
Developing forecasts which highlight significant financial risks and opportunities early and provide advice to ensure that risks and opportunities are fully understood so that mitigating decisions are taken.
Providing expert analysis of Divisional performance, providing well-articulated, evidenced explanations for performance levels and details of agreed corrective actions.
Ensuring that financial and performance reports to senior management highlight key insights in a meaningful and understandable way.
Contributing to development of business cases and track and report delivery of planned financial costs and benefits.
Providing expert advice to the division in relation to business planning.

Person specification

A confident communicator who is comfortable challenging senior business leaders.
You must also be committed to your ongoing personal development as well as those of colleagues who you line manage.
A proven ability to work with senior financial and non-financial colleagues to deliver improved performance, underpinned by excellent written and oral communication skills and the ability to present information clearly to senior audiences.
Excellent analytical skills, specifically the ability to assess a business areas’ performance and financial situation (and to understand the links between the two).
You will have worked in roles where you have demonstrated a deep understanding of your business area, combined with an appreciation of the ‘big picture.
You will have the ability to use this knowledge to provide insight to senior audiences, advise on strategies and support decision making.

Senior Human Factors/Ergonomics Specialist

You’ll work alongside a team of dedicated psychologists, ergonomists, human factors practitioners, and other specialists to support the move towards net zero while maintaining Great Britain’s record as one of the safest countries to work in. This is a unique opportunity to apply your knowledge and experience to a wide variety of industrial sectors, developing and leading contributions to valuable HSE and industry projects, incident investigations, and training delivery. You’ll also engage at different levels with scientific peers, regulatory and policy colleagues, colleagues across government, and external organizations.

This role will give you the chance to collaborate with technical specialists from numerous other disciplines, allowing you to broaden your skills and knowledge in a diverse and stimulating environment.

We’re seeking an enthusiastic and experienced practitioner who is passionate about making a difference and improving the lives of people in their workplaces in the UK and occasionally internationally.

What will the successful candidate be doing?

Following a period of supported on-boarding your role will involve:

Leading technical contributions to projects related to the human factors discipline and demonstrating high professional standards in science and application of research methods, including constructively challenging existing approaches. This may involve taking on a role as a technical lead on a topic from within the discipline.
Leading technical contributions to incident investigations as required (following a period of training and support), working with other agencies such as the police and attending the incident site if appropriate. This will involve travel, sometimes at short notice and can lead to presenting evidence in court.
Providing expert advice to a range of internal and external stakeholders on key industrial human factors issues including:
- human factors in design;
- managing human performance through identifying / managing potential performance influencing factors;
- understanding of human errors and how to mitigate their occurrence or effects;
- management of fatigue and shift work;
- staffing levels and workload (including effects of automation);
- safety critical communications;

Writing high quality, reports that are suitable to be made available to the public (when appropriate), used by policy colleagues, shared with industry or as evidence in legal proceedings.
Understanding and applying standards and technical guidance; and use of a range of human factors approaches for non-standard investigations.
Actively leading the development of research and consultancy work with industry by engaging with potential customers, providing technical input to proposals and presenting technical solutions to both technical and non-technical audiences.
Delivering training courses in your areas of technical expertise on open and in-company courses.

Some overnight travelling is expected but you will be mostly based in HSE’s Science and Research Centre in Buxton. We encourage and enable hybrid working with regular (weekly) attendance at our purpose-built centre in Buxton, Derbyshire.

Finance Business Partner – Science Division

This is an exciting opportunity for a business partner to join HSE to provide expert advice on financial planning and management of financial risks and opportunities, delivering consistently high standards of financial compliance and supporting the overall performance of the Division.

What will the successful candidate be doing?

Working across HSE to increase financial capability and ensure that senior leaders understand and are challenged about their use of resources to meet business objectives.
Developing realistic budgets for the division which are based on operational plans and ensure that all resource needs are identified. This requires a sound understanding of relevant guidance including Managing Public Money and Consolidated Budgeting Guidance.
Developing forecasts which highlight significant financial risks and opportunities early and provide advice to ensure that risks and opportunities are fully understood so that mitigating decisions are taken.
Providing expert analysis of Divisional performance, providing well-articulated, evidenced explanations for performance levels and details of agreed corrective actions.
Ensuring that financial and performance reports to senior management highlight key insights in a meaningful and understandable way.
Contributing to development of business cases and track and report delivery of planned financial costs and benefits.
Providing expert advice to the division in relation to business planning.

Senior Field Intelligence Officer 

Do you have experience in one of the following areas?

Evidence Disclosure?

Field Intelligence?

Criminal and Civil Investigations?

Are you looking to expand on your current police/law enforcement skills whilst working in a more inclusive, family friendly environment with no weekend or night shifts?

If so, we look forward to receiving your application.

As the Senior Field Intelligence Officer, you will be responsible for developing and evaluating tactical evidence, assessing threat, risk, harm, vulnerabilities and opportunities which exist and identify gaps. By establishing and maintaining networks with internal and/or external partners at all levels of seniority, you will ensure appropriate information sharing to achieve shared objectives.

You will prepare and deliver intelligence products to clearly and accurately inform decision-making and provide advice on tactical enforcement options. You will maintain awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information.

Lead Civil Investigator – Regulation of the Building Control Profession

Do you have experience in one of the following areas?

Evidence Disclosure?

Field Intelligence?

Criminal and Civil Investigations?

Are you looking to expand on your current police/law enforcement skills whilst working in a more inclusive, family friendly environment with no weekend or night shifts?

If so, we look forward to receiving your application.

As the Lead Civil Investigator you will be responsible for the implementation of Regulation of Building Control Profession (RBCP) Investigation processes, contributing to strategy and policy, and the performance management of operational teams. You will be helping to create a safer future for residents of high rise buildings across the built environment.

You will also be responsible for overseeing a team of Investigators working on the investigation and enforcement of the Regulation of Building Control Profession.

Principal Subject Matter Expert (SME) in Building Control

As the Principal Subject Matter Expert in Building Control you will be responsible for leading a new team of building control professionals, helping to create a safer future for residents of buildings across the built environment. You will be providing expert technical building control knowledge to your Subject Matter Expert team who will be supporting the auditors and investigators processing cases, to ensure that all regulatory decisions made are sound and supported by high-quality knowledge and understanding of the building control profession.

Through Leadership, oversight and line management you will have a high profile impact, helping to create new regulations from the ground up. You will be responsible for the effective deployment and management of resources within and across regions related to building control expertise. The Principal Subject Matter Expert in Building Control will represent the Regulation of the Building Control Profession unit internally and externally as required at relevant meetings, committees and panels.

Investigations Officer

Do you have experience in one of the following areas?

Evidence Disclosure?

Field Intelligence?

Criminal and Civil Investigations?

Are you looking to expand on your current police/law enforcement skills whilst working in a more inclusive, family friendly environment with no weekend or night shifts?

If so, we look forward to receiving your application.

As an Investigations Officer you will work as part of a team who will utilise a range of investigative processes to ensure an effective response and investigation of building safety related issues concerning high risk buildings falling under the remit of the Building Safety Act 2022. The Investigator will consider victims and carry out criminal prosecutions in line with the Act.

You will work closely with other investigation, prosecution and enforcement agencies along with stakeholders to ensure enforcement action is progressed appropriately and promptly, ensuring value for money and the safety of the public in and around high-risk buildings when serious safety concerns are identified.

Senior Investigator

Do you have experience in one of the following areas?

Evidence Disclosure?

Field Intelligence?

Criminal and Civil Investigations?

Are you looking to expand on your current police/law enforcement skills whilst working in a more inclusive, family friendly environment with no weekend or night shifts?

If so, we look forward to receiving your application.

As a Senior Investigator you will utilise a range of investigative processes to ensure an effective response to, and investigation of building safety related issues concerning high risk buildings falling under the remit of the Building Safety Act 2022. You will support the Principal Building Safety Investigator in managing a team of specialist investigators, disclosure officers and field intelligence officers carrying out a wide range of regulatory Investigations and criminal prosecutions.

You will be the investigatory decision maker, ensuring that the quality and consistency of the investigatory approach leads to fair and effective decision-making. Monitoring and managing the performance and delivery of investigation, disclosure, and intelligence teams, ensuring that the delivery of strategic performance objectives is in line with BSR expectations.

Field Intelligence Officer

Do you have experience in one of the following areas?

Evidence Disclosure?

Field Intelligence?

Criminal and Civil Investigations?

Are you looking to expand on your current police/law enforcement skills whilst working in a more inclusive, family friendly environment with no weekend or night shifts?

If so, we look forward to receiving your application.

As the Field Intelligence Officer you will work in collaboration with both internal and external partners recording and developing intelligence that meets both service level agreements and legislative guidance.

You will maintain awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information. You will prepare and deliver intelligence products to clearly and accurately inform decision-making and provide advice and give detailed guidance and information to others.