IT Business Relationship Co-Ordinator

This is an exciting opportunity for a Business Relationship Coordinator to join the IT Service Management Team as a member of our Business Relationship Management Team in a growing organisation. Operating in a fast paced and varied environment, your team is at the heart of enabling much of what HSE does. You will establish and embed Business Partnering/Relationship Management best practice principles. This position provides an exciting opportunity to work in a dynamic role at the core of HSEs Business partner/relationship activities.

Your role will be to establish and maintain a close working relationship between ITS and HSE divisions and be the conduit for requirements and reporting.

You will be involved in coordination, integration and continuous service improvement (CSI), ensuring our Service Management function is business driven, customer focused and value for money. This position provides an opportunity to further develop a mix of communication, prioritisation and planning skills. You will work for the IT Service Manager within Service Operations and be a member of the Business Relationship Management Team.

This post can be based in any of the advertised locations however, the team is based in our HQ in Redgrave Court, Bootle and there is the expectation that you will attend the Bootle office at least twice per week. HSE locations can be found here HSE Offices

Supplier and Contract Manager

Our Operational Services Division is excited to welcome a Supplier and Contract Manager to their growing team to manage strategically important relationships with partners to enable long-lasting partnerships. You will be monitoring spend against budget and leading supplier management meetings, in addition to coaching and mentoring junior members of staff.

Does this sound like you?

To start your HSE journey, follow the link below and find out how you can apply.

Senior Research Scientist: Building Safety & Risk Management

We are looking for 2 Research Scientists to join the Risk team based at the HSE’s Science & Research Centre in Buxton. This an exciting opportunity to join a vibrant team that delivers cutting-edge, challenging research, regulatory support, and consultancy for a wide range of risk assessment and process safety topics.

As part of the Government’s response to the Grenfell Tower tragedy, the Health and Safety Executive (HSE) is establishing the new Building Safety Regulator (BSR). Working with residents and industry to make sure everybody has a voice, BSR will oversee changes to the safety and performance of all buildings and raise industry professional standards year on year. The roles will help deliver research and provide scientific evidence to help reduce the risk of similar tragedies occurring in the future.

Although these roles will be focussed on delivering research to support the new BSR function of HSE there will also be opportunities to contribute to other areas of research the team is involved with including innovative NetZero hydrogen and carbon capture technologies, aerospace technology, energy infrastructure, developments in nuclear fusion and other high hazard industries.

Business Analyst

The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We are dedicated to protecting people and places and helping everyone lead safer and healthier lives

OSD’s Change Team sits within our Operational Services Division and is comprised of three key pillars: (i) Transformation Office, (ii) Programme & Project Management (“PPM”) and (iii) Change & Business Improvement (“C&BI”).

These last two pillars house practitioners who are deployed to projects and programmes within HSE. These two practitioner pillars are each led by a Head of Change, and supported by a Practice Lead.

The Business Analyst (Band 3) sits within the C&BI pillar and will report to the C&BI Practice Lead or a Change and Business Improvement manager. The Business Analyst (B3) will work alongside Digital, Data and Technology professionals as well as operational and subject matter experts from HSE divisions, in designing, building, and implementing new operating models and digital services.

Within digital and transformation projects, our Business Analysts articulate business and user requirements, design and implement new services, document and design processes, organisational structures and ways of working. Our Business Analysts also provide continuous improvement support to HSE’s operations.

You will grow your skills as part of our growing community of practice and will occasionally mentor or manage more junior Business Analysts.

Customer Service Team Leader

HSE’s Customer Service team is the heart of HSE’s operational delivery function. Customer Service’s is expanding, and the ambition is to create a true single point of access for HSE. This post will join an established operational team and provide additional leadership capacity as our service is growing. The post holder will work alongside the core leadership team and report directly to the Operations Manager.

Effective leadership of our Customer Service teams is of critical importance in the role, alongside performance management and driving a culture of excellence. The post holder will be responsible for leading a team of colleagues to deliver excellent customer service.

Key Responsibilities:

Lead the team under your control to maximise efficiency and effectiveness.
Embed a high-performance culture across your team and support other leaders in achieving the same goal.
Support the Operations Manager in effective business planning.
Excellent communication skills to support teams and individuals through changes in service provision.
An ability to manage a front line, fast paced operation effectively despite conflicting priorities.
An ability to use data to drive service team improvements.
Ensure high quality work throughout the team.

Senior Operational Analyst

Our Director of Regulations Division is looking to welcome a Senior Operational Analyst to their widely successful team.

In this role, you will combine your operational skills and line management experience with your ability to manipulate and analyse large data sets and respond with accurate information at pace to complex requests.

This role can be worked from any one of our HSE office locations, and has a multitude of benefits, including flexible working and a Civil Service pension. To find out how you can start your HSE journey, follow the link below to find out more.

Performance and Assurance Team Leader

Effective performance management and assurance is an ongoing activity and an integral part of leadership and management. Performance management and assurance is a collection of processes and behaviours for adoption by everyone in the team and is more than the monitoring of key performance indicators. It embraces all activities that are designed to support the effective delivery of our services. The key elements collectively provide a holistic view of performance and include quality assurance, outcomes, key indicators, compliance, financial planning, data and information, workforce and workload analysis, customer and user engagement, business planning and risk register review and monitoring.

The Performance and Assurance Manager plays a key role in ensuring that our Performance Framework is robust and that appropriate process and behaviours are in place and embedded to effectively manage and optimise performance and assurance across our Customer Service functions. This includes:

Embed a high-performance culture across the team
Support the Performance and Assurance Manager in effective business planning
Support the Head of Customer Services in effective internal and external key targets and performance indicators
Support the Performance and Assurance Manager in the maintenance of systematic, robust quality assurance processes, always driving for incremental gains
Manage robust data quality processes
Ensure effective monitoring, evaluation and review of performance management processes and activities
The creation, collection, analysis and utilisation of data and information to track and manage performance, and drive improvements across the service

Head of Business Assurance and Risk

We have an exciting opportunity to join our growing team.

You will lead the business assurance function, providing direction, expert advice and constructive challenge to senior leaders and colleagues across HSE including the Executive Committee (ExCo) and the Audit Risk and Assurance Committee (ARAC)) to drive a more robust and consistent approach to compliance, control and assurance.

Specialist Inspector – Construction Engineering

The Construction Engineering Specialist Team (CEST) comprises 4 Principal Specialist Inspectors, holding the role of Technical Strategy Lead, and 2 Principal Specialist Inspectors holding the role of Team Leader. Each Team Leader heads a team of up to 8 Specialist Inspectors located across Great Britain.

As a Construction Engineering Specialist, you’ll work alongside other technical specialists to ensure the work activities of those we regulate are operating within the legislative framework by inspecting, investigating, and assessing companies.

Your work with HSE will make the most of your experience – whether that’s evaluating the guidance being given to the emergency services in a rescue situation after an incident, identifying the cause of a structural collapse or providing technical assistance to colleagues undertaking complex investigations into serious incidents involving plant and equipment. This role will broaden your knowledge and challenge your engineering skills.

On joining HSE, all new specialist inspectors are required to complete a 2-year Specialist Training Programme (STP). This two-year programme comprises both in depth legal training and assessments and also any further technical training that may be required. Training will take place in work time.

Head of Organisational Development and Design

This role sits within the HSE’s Human Resources Division (HRD) and will be responsible for organisational development, design and learning and development. You will be part of the HR Senior Leadership Team and will report to the HR Director. You will lead a team which will grow up to around 30 FTE in the next two years.

Key Responsibilities

Lead the OD and D function within HSE which will involve a mix of ‘doing OD&D’ (designing and delivering OD&D interventions) and ‘leading OD&D’ (being accountable for the delivery of inputs from other practitioners) and managing a team of between 30 – 35 OD and D specialists.
People Strategy – Lead the implementation of an innovative People/HR strategy that aligns and contributes to the achievement of the organisations mission, vision and values, while fostering an exemplary organisational culture. Working closely with key stakeholders, including the CEO and exec group.
Culture Change / Change Management – Apply leadership and organisation development practices to the portfolio of strategic change projects. Work in partnership with Deloitte as strategic people lead, to transform how HSE delivers people change and to uplift senior leaders’ capability to successfully lead people through change.
Management, Leadership, and Executive Development: Lead initiatives to identify and cultivate future leaders. Design and execute development programs to build leadership and executive capabilities, including a program to create a high-performing executive team.
Learning & Development: Manage the full cycle of learning and development from identification to evaluation, covering all aspects of behavioural and technical learning.
Talent Development: Lead talent development initiatives such as apprenticeships, coaching, mentoring, and “grow your own” schemes to build a skilled and sustainable workforce. Develop and implement career development programs to provide clear growth pathways for colleagues and leaders.
Digital Learning and Technology: Oversee learning technologies and digital HR, focusing on implementing a learning management system and enhancing digital literacy. Integrating artificial intelligence and modernised people technologies across the organisation.
Organisational Development: Provide leadership on organisation development workstreams, succession and workforce planning ensuring fit for purpose OD solutions that support business needs both now and in the future. Challenge conventional approaches to drive forward change, delivering continuous improvement and alignment with the target operating model.
Regulatory and Inspector Training: Collaborate with key stakeholders within and outside of HSE to create and implement a learning and development strategy for the Building Safety Regulator post-Grenfell Towers and the UK’s Chemical Regulator following the EU transition, providing leadership in a complex and ambiguous environment. Additionally, lead the regulatory training teams across the organisation.
Stakeholder Management: Provide data insights and briefings to executive colleagues on strategic workforce issues, ensuring visibility and informed decision-making on HR priorities. Engage with key stakeholders and senior leadership teams across the business, including various committees, trade unions, staff networks, and subgroups as needed.