Core to all of HSE’s work is the data, information and knowledge that we have gathered and developed, and which is used to support our field force of inspectors, scientists and policy makers. Information Technology plays a vital role in assuring that HSE staff have the right information, in the right place and at the right time.
Utilising Mobile Device Management technologies to deploy, build and control smart phones, tablets and laptops, HSE has been a leading government department at the forefront of innovative remote working solutions and is continuously looking at how to better support its 1500 inspectors and visiting officers in the field.
The Application Operations engineering team supports services ensuring operational processes run smoothly and provides support to major digital and technology services change programmes transforming HSE.
The team operates the processes, architectures, and services that deliver HSE digital and technology services. The team ensure that services are secure by design and remain secure during operations, protecting HSE’s data and users from cyber-attack and unauthorised loss.
You will manage the HSE’s application estate, ensuring that applications remain available, performant to SLAs/OLAs and relevant to business requirements. Monitoring all applications, investigating incidents, resolving problems, and developing and applying fixes and changes. Deliver upgrades to applications, develop new functionality, and seek to continuously improve the products to support the organisation in better ways. Ensure that the applications and data remain secure, engaging with users, supporting their needs and ensuring that a high-quality customer-focused service is delivered.
Working Pattern: Fixed working patterns agreed by Line Manager. 37 hour week based on a 5 day working week and 7.4 hours day. The working week is between 07:00 and 19:00 (7 am to 7pm) Monday to Friday.
You will be required to participate in an on call rota. Occasional travel to our Bootle HQ will be required for team events and collaborative activities.
The post can be based in any HSE location with the exception of our London offices. For further information about HSE locations please click here.