We are looking for a Major Incident and Continuous Service Improvement Manager to join our growing team.
This role will be managing all Major Incidents (high impact and urgent resolution required) and Incidents on the HSE’s IT estate ensuring that applications and infrastructure return to Availability quickly and users are able continue to deliver business processes with minimal interruption. This role will be very user/customer focused, mindful of the impact a major Incident has on business processes and activity and ensuring communication with all interested parties is paramount throughout the management of an incident.
To find out more about the role and the specific requirements and further information on IT careers within HSE by following the link – ITCAREERSHSE.CO.UK.