HSE is maturing its approach to managing and delivering change to enable the delivery of our ambitious roadmap of transformation and we’re building a team of change, project management and delivery professionals to support this work. We are leading on a number of cross government, multi agency programmes in addition to a series of internal transformational initiatives: from establishing a new Building Safety Regulator to a post EU exit Chemicals regulation regime. We’re designing new digital services to transform the way we deliver services and regulate, enabling new operating models, and transitioning to agile methods of development and delivery.
The Team We’re Building
We’re seeking a range of project managers, change and business improvement managers, business analysts and subject matter specialists to work alongside a wider community of delivery partners and operational teams. Delivery partners range from top tier consulting houses to SMEs focused on digital innovation. You will work alongside Digital, Data and Technology professionals as well as operational and subject matter experts from HSE divisions. We’re seeking change agents who relish the opportunity to lead in a rapidly maturing environment.
Job Description
The Senior Service Designer will play a key role in defining, building and implementing the future service blueprint for future regulation services.
The Senior Service Designer is responsible, at a project/programme level, for ensuring that the services that HSE delivers to it’s customers and stakeholders is user centric, insight driven and supports a coherent, consistent and compelling end-to-end experience. We are driving innovation and transforming our technology to deliver our vision, and you will play a key part in defining, building and implementing a range of new services. You will be a key liaison point, working with other teams across the organisation, to translate user needs into practical service designs. This role requires the interpersonal skills to establish professional credibility quickly, and the energy and drive to deliver collaborative change.
This is an exciting opportunity to help us lead, drive and deliver significant change across HSE, as part of a new and challenging transformation programme.
If you would like more information on the role, please see the full job advertisement.