An exciting position has become available in our IT division to work as a Network and Telephony Engineer.
You will support the management of the HSE’s network and telephony infrastructure, ensuring that the infrastructure (layer 2/3 switches, WiFi APs, VPNs, load-balancing appliances, firewalls, VOIP, contact centres) remains available, performant to SLAs/OLAs and relevant to business requirements.
You will be working on behalf of Customer Services in a contact centre, as a call handler. Your main responsibility is to answer calls in a professional manner; direct customers to the HSE website and/or complete online forms on behalf of customers, redirect customers if it is not a matter for HSE to deal with and point customers to relevant health and safety information.
Telephone calls are varied and unpredictable in nature. Calls are received from members of the public, businesses, employees, employers, TU Reps, Local Authorities, and others. Calls range from reporting a fatal accident to dealing with a member of the public who requires advice and everything in-between. You will need to be empathic in your approach.
As a customer service officer, you will also deal with switchboard calls for named contacts within HSE and you will also undertake administrative support duties.
You will work collaboratively with internal and external customers to obtain accurate and relevant information. You will ensure that responses are professional, accurate and timely.
We have 2 exciting opportunities for enthusiastic and motivated individuals, with an interest in both administrative duties and science to join the Health – Exposure & Control Group (H-EC Group), at the Health & Safety Executive (HSE).
Specifically, the roles will be to support the Asbestos Proficiency Testing (PT) and Sample Reception team (SR) activities undertaken within the H-EC Group.
More details about the services available at the Science & Research Centre and HSE can be found on our website here: www.hse.gov.uk
HSE’s Information, Technology and Services includes an Enterprise Architecture Team. This team is primarily responsible the development of an Enterprise Architecture (including Business, Data, Applications and Technology domains), defining and executing technology strategy, and also for directing and assuring the delivery of new IT Solutions.
This Technical Architect role is to lead on the Technology Architecture domain, and direct and govern the design and delivery of new technology components, and the end-to-end design that uses those components to deliver new IT solutions.
You will have a key role in developing technology roadmaps, target architectures, and reusable components, and determining how we best transition from legacy solutions to modern services that help HSE to meet its business objectives.
This opportunity is in the Knowledge and Information Management Team who work closely with Information Governance colleagues to ensure that HSE can use data to make better decisions, policies and services. We help create an environment where data protection and privacy is balanced with access, sharing and innovation.
We provide expert advice and guidance on handling records throughout their lifecycle, work with colleagues to develop new information architectures in response to changes in business need or the implementation of new technology and support the capturing and sharing of information and much more.
You will lead a team of subject matter experts (SME) to provide advice and guidance to HSE in respect of information handling and security, information lifecycle management and the interpretation of policy, ensuring performance meets or exceeds service level agreements and key performance indicators. Develop, implement and continually review and refine HSE’s information management including policy and processes to promote good practice within HSE and facilitate access to information to maximise its exploitation and re-use.
You will also support information risk owners in discharging their responsibilities, working closely with HSE’s Data Protection and Information Governance colleagues to ensure we meet compliance with statutory obligations.
This role will sit within HSE’s Human Resources Division (HRD) within the HRD OD&D team. As the LMS Manager, you will be responsible for managing and supporting HSE’s OD&D requirements, which will be hosted on HSEs Learning Management System (LMS). You will work collaboratively with colleagues across all divisions within HSE, HRD OD&D and our Information Technology & Services department, in the effective management of digital learning projects and learning solutions. You will support and guide internal stakeholders on digital products, developments and LMS use, to help shape digital solutions, so the best user experience can be achieved and LMS compliance (and standards) are assured and met.
You will engage with LMS hosting services and external suppliers to manage and maintain the LMS platform and any associated procurement activity. You will also provide clear corporate communications on all LMS outage and changes – offering support, direction, and guidance to the LMS administrators on all aspects of LMS administration and management.
It is an exciting time to join us, as we are currently building our digital learning capability and digital learning strategy – to enhance the learning experience for all HSE colleagues. You will help shape this new strategy, working closely with the Digital Learning specialists and Head of Digital Learning in OD&D, to embed and increase the reach of the LMS and digital learning within HSE
The Health and Safety Executive (HSE) is recruiting a Senior Advisory Lawyer to join the Legal Services Division’s expanding team working on the Building Safety Regulator function of HSE. Following Dame Judith Hackitt’s Building a Safer Future Report, the Building Safety Act 2022 created the Building Safety Regulator (BSR) as part of HSE, alongside new powers and responsibilities. There are two main operational areas within BSR legal team. The regulation of Higher Risk Buildings and the regulation of the Building Control Profession. These areas require legal advice and assistance to support decision making and formal legal action in courts and tribunals, including prosecution for non-compliance with regulatory standards and in relation to incidents.
This role predominantly involves line management and the provision of risk based legal advice on policies and the interpretation of legislation relating to the safety of buildings.
The legal issues the BSR legal team encounters are often complex, wide ranging and novel and our advisory lawyers will work closely with policy officials to assist them in making proper and lawful decisions, in accordance with public law principles, whilst at all times considering legal risk and anticipating legal challenges.
We are looking for a highly capable qualified lawyer, to provide legal advice on the more complex matters and to assist the Deputy Director with leading and managing the BSR legal team as well as contributing to the work of the LSD Senior Management Team.
This is an exciting opportunity to help manage and contribute to the leadership BSR legal team, whilst advising on some of the most significant and challenging aspects of regulatory law.
If you are interested in this role, please follow the link below.
The Health and Safety Executive (HSE) is recruiting an Advisory Lawyer to join the Legal Services Division’s expanding team working on the Building Safety Regulator function of HSE. Following Dame Judith Hackitt’s Building a Safer Future Report, the Building Safety Act 2022 created the Building Safety Regulator (BSR) as part of HSE, alongside new powers and responsibilities. There are two main operational areas within BSR legal team. The regulation of Higher Risk Buildings and the regulation of the Building Control Profession. These areas require legal advice and assistance to support decision making and formal legal action in courts and tribunals, including prosecution for non-compliance with regulatory standards and in relation to incidents.
The work of the BSR legal team is wide ranging, interesting and challenging. It encompasses criminal and civil proceedings, appeals against civil sanctions in the context of regulation of the building control profession, and supporting BSR’s role as a statutory consultee in planning applications and Inquiries. This role predominantly involves the provision of risk based legal advice on policies and the interpretation of legislation relating to the safety of buildings. The legal issues the BSR legal team encounters are often complex, wide ranging and novel and our advisory lawyer will work closely with policy officials to assist them in making proper and lawful decisions, in accordance with public law principles, whilst at all times considering legal risk and anticipating legal challenges.
We are looking for a highly capable qualified lawyer to join our supportive team where we can offer a challenging and exciting career.
If you would like more information on the role, please follow the link below.
This is an exciting opportunity to work in HSE’s central finance division. The primary purpose of the role is to deliver debt recovery activity working with both internal and external stakeholders. The role will also provide support for invoicing activity and reviewing expense claims.
You will enjoy and thrive in working openly, collaboratively and as part of a multi-disciplinary team focused on one or more projects.
You will be supporting existing systems, designing, and delivering new features as we develop our service, adhering to standards and using Agile principles ensuring timely production of goals and approvals through constructive collaboration with all relevant parties contributing to innovation of all products.