You will assist in leading the End User Computing (EUC) Team and occasionally deputise for the Senior EUC Engineer.
You will help to manage the HSE’s End User Computing estate (Tablets/laptops/PCs, virtual desktop, Microsoft Teams rooms and smartphones), ensuring that the EUC environment remains available, performant to SLAs/OLAs and relevant to business requirements.
The purpose of this role is to:
- Monitor the EUC environment, investigate incidents, resolve problems, and develop and apply fixes and changes.
- Deliver upgrades, implement new functionality and seek to continuously improve the EUC environment to support the organisation in better ways.
- Ensure that the EUC environment remains secure, protecting HSE’s data and users from cyber-attack and unauthorised loss.
- Engage with users, supporting their needs and ensuring that a high quality, customer-focused service is delivered.
To apply for this job please visit www.civilservicejobs.service.gov.uk.